Last Updated: October 14, 2026
WonderCAD (“we,” “our,” or “us”) operates WonderCAD.com, an online store offering downloadable 3D CAD models, CAD templates, technical drawings, and other digital design resources.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase digital products, download files, leave comments, or otherwise interact with our services.
By using WonderCAD.com, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information generated through your use of our website, and information provided by third-party services.
Order and Checkout Information
When you place an order, we may collect information such as:
- Name and email address.
- Billing details, where required.
- Products purchased and order totals.
- Payment status, transaction references, and payment method.
- Digital download permissions and download records.
- Communications and support requests related to your purchases.
Customers may place orders without creating a customer account. However, information related to an order may be stored to process payments, deliver digital products, provide customer support, maintain business records, and comply with applicable legal obligations.
Comments
When visitors leave comments on our website, we collect the information entered in the comment form, the visitor’s IP address, and browser user agent information to help detect spam and protect website security.
An anonymized string generated from your email address may be provided to the Gravatar service to determine whether you use it. After your comment is approved, your profile picture may be visible to the public alongside your comment if you use a Gravatar profile.
Gravatar is operated by Automattic. For more information, please review its Privacy Policy.
Technical and Usage Information
When you visit WonderCAD.com, certain information may be collected automatically, depending on the website features and services in use. This information may include:
- IP address.
- Browser type, device information, and operating system.
- Pages visited and interactions with website content.
- Referring websites and approximate visit duration.
- Cookie identifiers and similar online technologies.
- General geographic information inferred from technical data.
We may use analytics tools to understand website traffic, evaluate content performance, improve usability, and maintain website functionality.
2. How We Use Your Information
We may use collected information to:
- Process and manage orders.
- Confirm payment status and maintain transaction records.
- Deliver purchased digital products and manage download access.
- Respond to questions and provide customer support.
- Operate, maintain, and improve our website.
- Analyze website traffic and visitor interactions.
- Detect fraud, spam, unauthorized access, and other security issues.
- Support advertising, marketing, and measurement activities where applicable.
- Comply with legal, tax, accounting, and regulatory obligations.
We use personal information for legitimate business purposes and other purposes permitted by applicable law.
3. Payment Processing
WonderCAD uses third-party payment providers, including PayPal and Midtrans, to facilitate payments.
When you select a payment method, your transaction may be processed through the relevant provider’s website, payment interface, or other payment-processing technology.
These providers may collect and process information necessary to authorize, complete, verify, and secure transactions. Depending on the payment method, WonderCAD may receive information such as payment status, transaction references, payment method, and other order-related details.
We do not intend to store complete payment card numbers or card security codes on our website. Payment credentials are handled according to the relevant provider’s systems and policies.
Your use of a third-party payment service is subject to that provider’s applicable terms and privacy practices.
For more information:
- PayPal Privacy Statement: https://www.paypal.com/us/legalhub/privacy-full
- Midtrans Privacy Notice: https://midtrans.com/privacy-notice
4. Digital Products and Downloads
WonderCAD offers digital products that customers can download after completing an eligible purchase.
We may use order information, email addresses, payment status, and download records to:
- Provide access to purchased files.
- Verify order eligibility.
- Manage download permissions.
- Troubleshoot download problems.
- Provide product support.
- Investigate suspicious or unauthorized activity.
Download links and permissions may be subject to the settings associated with the relevant order or product.
Customers are responsible for keeping order confirmations and download links secure. If you suspect unauthorized access to your order or downloads, please contact us.
5. Cookies and Similar Technologies
WonderCAD and the services used on our website may use cookies, pixels, tags, and similar technologies.
These technologies may be used to:
- Maintain shopping cart contents and checkout sessions.
- Support payment processing and website security.
- Remember certain preferences.
- Analyze website traffic and performance.
- Measure the effectiveness of content or marketing activities.
- Support advertising and personalized advertising, where applicable.
WordPress and WooCommerce may set cookies required for shopping cart, checkout, authentication, and other website functions.
Comment-related cookies may remember your name, email address, and website so that you do not need to enter them again when leaving another comment.
Third-party services may also use cookies or similar technologies according to their own policies and configurations.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, we will seek consent before using non-essential cookies or similar technologies.
6. Analytics and Advertising
We may use analytics and advertising services provided by third parties to understand visitor behavior, improve our website, measure performance, and display or measure advertisements.
Depending on the services enabled, these providers may collect information about visits to WonderCAD.com and other websites or online services. They may use cookies, device identifiers, pixels, or similar technologies for analytics, advertising, frequency capping, fraud prevention, and ad measurement.
Advertising services may use information to provide contextual or personalized advertisements, subject to applicable law, user settings, and the policies of the relevant provider.
WonderCAD does not control the independent data collection practices of third-party analytics or advertising providers. Their processing of information is governed by their respective privacy policies and settings.
You can review Google’s privacy information here.
Where available, you may manage advertising personalization through the relevant provider’s settings and manage cookies through your browser. These controls may not prevent all forms of analytics or advertising-related processing.
7. Third-Party Services and Embedded Content
Our website may rely on third-party services for payment processing, hosting, security, spam detection, analytics, advertising, and other operational purposes.
Pages or articles may also contain embedded content, such as videos, images, or other material hosted by external websites.
Embedded content may behave as if you visited the external website directly. Those websites may collect information, use cookies, or track your interaction with their content.
We encourage you to review the privacy policies of third-party services you interact with. WonderCAD is not responsible for the privacy practices of independent third-party websites or services.
8. How We Share Information
We do not sell personal information to third parties in exchange for money.
We may share relevant information with third parties when reasonably necessary for the purposes described in this Privacy Policy, including:
- Payment providers, to process and verify transactions.
- Hosting and technical providers, to operate, maintain, and secure the website.
- Analytics and advertising providers, to measure website usage, support advertising, and evaluate performance where applicable.
- Security and spam prevention services, to detect abuse and protect the website.
- Professional advisers and public authorities, where necessary for legal, tax, accounting, regulatory, or dispute-resolution purposes.
- Other parties, where disclosure is required by law or necessary to protect our rights, users, or website security.
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
Some third-party services may process information for their own purposes under their respective privacy policies.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on the type of information, the reason it was collected, applicable legal requirements, and legitimate business needs.
For example:
- Order records may be retained for transaction management, customer support, accounting, tax, and dispute resolution.
- Comments and related metadata may be retained for moderation and spam prevention.
- Technical, analytics, and advertising information may be retained according to the settings and policies of the relevant services.
When information is no longer required, we will take reasonable steps to delete or anonymize it, where appropriate and technically feasible, subject to applicable legal obligations.
10. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
You should take reasonable precautions when using the internet and protect your order confirmations, account credentials where applicable, and download links.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information, subject to applicable exceptions.
- Object to or request restrictions on certain processing activities, where applicable.
- Withdraw consent where processing is based on consent.
- Opt out of certain targeted advertising or data processing activities where such rights apply.
- Lodge a complaint with the relevant data protection authority.
To exercise an applicable privacy right, please contact us using the information in the Contact Us section.
We may need to verify your identity before responding to a request. Some information may need to be retained where required by law or necessary for legitimate purposes, such as accounting, security, and dispute resolution.
12. International Data Transfers
Some of our service providers may operate in countries other than your country of residence. As a result, information may be transferred to or processed in jurisdictions with different data protection laws.
Where required by applicable law, we will take reasonable steps to ensure that such transfers have an appropriate legal basis and safeguards.
13. Children’s Privacy
WonderCAD is not specifically directed at children, and we do not knowingly seek to collect personal information from children in circumstances where doing so would violate applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, third-party integrations, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this page. We encourage visitors to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact us:
Website: https://wondercad.com
Privacy Contact Email: 
Please include “Privacy Request” in the subject line of your email so that we can identify your inquiry.